The in-app messaging system will be activated 6 hours before your scheduled transfer. For security reasons, all communication occurs within Ottobus.net's transfer marketplace infrastructure. Alternatively, you can contact customer service.
How can I provide feedback or submit a complaint?
You can submit complaints or feedback via phone, email, or live chat within the app. We strive to resolve issues as quickly as possible.
How can I reach Ottobus customer service?
Our customer service team is available 24/7 via phone, email, or in-app live chat support.
